How long does setup take?+
Most single-location businesses are fully operational within 7–14 days. That includes data migration from your existing CRM (if you have one), price book setup, workflow configuration, phone number porting, and team training. For multi-location or PE-backed deployments, we follow a 30-day onboarding playbook per entity.
What does it cost?+
HomePro pricing is by application — we don't publish a public price list because every deployment is custom-built around your business. Apply for your free audit and we'll map out exactly what HomePro costs and what it returns for your specific operation. Most operators see full ROI in the first 30 days.
Will my team actually use it?+
This is the #1 objection we hear, and it's valid — most trades software gets abandoned in 60 days. HomePro is different because the AI does the heavy lifting. Your techs don't have to learn a complex system. They see their schedule, tap to clock in, take photos, and collect payments. That's it. The automation runs in the background without anyone needing to interact with it.
Is my data safe?+
Yes. HomePro is SOC 2 Type II compliant. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Your customer data is never used to train AI models. We maintain a full audit log of every data access event. Role-based access control ensures your techs only see what they need to see.
Does the AI voice agent sound robotic?+
No. The Voice Receptionist is built on the latest conversational AI technology. It handles interruptions, asks follow-up questions, expresses empathy, and adapts its tone to the situation. We've had homeowners not realize they're speaking to an AI until we told them. It's trained specifically for trades scenarios — burst pipes, dead furnaces, and "I need someone here NOW."
Can I keep my existing phone number?+
Absolutely. We port your existing business number into HomePro. Your customers dial the same number they always have. The only difference is that now, every call gets answered.
Does it integrate with QuickBooks?+
Yes — both QuickBooks Online and QuickBooks Desktop. Two-way sync for invoices, payments, customers, and chart of accounts. Every invoice created in HomePro automatically appears in QuickBooks. Every payment received updates both systems simultaneously.
What if I already use ServiceTitan / Housecall Pro / Jobber?+
HomePro is designed to be a full replacement, but we understand migration takes time. We can run alongside your existing system during a transition period, and our team handles the data migration. Most customers fully transition within 30 days and never look back. The AI capabilities alone — voice reception, predictive dispatch, and browser agents — don't exist in any legacy platform.
What happens if I want to cancel?+
You cancel. That's it. No annual contracts, no cancellation fees, no exit penalties. We export all your data in standard formats (CSV, PDF) and hand it to you. We keep your business because the platform delivers ROI, not because of a contract clause.