OPERATIONS

Workflow Automations

Every repeated task in your business is a system waiting to happen. HomePro's workflow engine handles the triggers, the logic, and the follow-through — so your team stops doing the same thing twice and starts doing things that actually move the business.

85%
Manual task reduction
1.2s
Execution speed
No
Code required
24/7
System vigilance
Operational Blueprint

System Orchestration.

Every day you repeat the same tasks. Workflow Automations let you set rules that handle all of it—automatically, every single time, without you touching anything.

Trigger
Multi-Source Event Ingestion
The system monitors every event—an inbound call, a signed quote, a late invoice, or a low-stock alert. It autonomously identifies which workflow to trigger based on your business logic.
Condition
Autonomous Logic Branching
Workflows aren't just linear. They branch. "If the job is > $5,000 AND the tech is a junior, THEN alert the manager." HomePro processes these complex conditions in real-time.
Action
Inter-Departmental Task Routing
The system executes the action: sends the SMS, creates the task in the CRM, updates the inventory SKU, or notifies the customer. Zero human hands required.
Resolution
Audit Trail & Verification
Every automation leaves a high-fidelity audit trail. You can see exactly why a rule ran, what it did, and the result—ensuring total transparency across your operating layer.
Automation Intelligence Log
TRIG Event: Quote #8821 signed. Revenue: $14,800.
THNK [RULE] High-value install detected. Branching to 'Priority Schedule'.
ACT ACTION: Creating installation job. Notifying Install Manager.
ACT ACTION: Pushing equipment list to Procurement for JIT order.
SEND SMS: "Welcome to the family!" sent to Homeowner.
DONE Orchestration sequence complete. 5 manual tasks eliminated.
Rule Efficiency: 100% / Cumulative Time Saved: 842hrs
Automation Maturity

Reactive Chaos vs. Autonomous Orchestration.

Traditional Operations
  • Manually texting every customer to confirm bookings.
  • Forgetting to follow up on open quotes until they go cold.
  • Tasks falling through the cracks during shift changes.
  • Inconsistent service quality because of manual errors.
The HomePro Automation Layer
  • Trigger-based sequences for the entire customer journey.
  • Autonomous lead nurturing and quote recovery.
  • Perfect consistency: Every customer gets the same elite experience.
  • Real-time inter-departmental orchestration.
Examples

Rules that run your business

Here are real workflows our customers deploy on day one. Each one eliminates a task that used to eat 30–60 minutes of someone's day.

Trigger: New inbound call

Auto-Qualify & Book

When a new call comes in ? AI Receptionist qualifies ? If emergency, assign to nearest available tech ? Send SMS confirmation to homeowner ? Create job in CRM ? Notify dispatcher

Trigger: Quote unsigned after 48 hours

Ghost Quote Recovery

If quote > $2,000 and unsigned after 48hrs ? Send personalized follow-up text ? Wait 24hrs ? If still unsigned, offer 5% courtesy discount ? Wait 48hrs ? Escalate to sales manager with full context

Trigger: Job marked complete

Review Capture Loop

When job status = complete ? Wait 2 hours ? Send Google review request via SMS ? If no response after 24hrs, send follow-up ? If response is negative, route to owner privately (never hits Google)

Trigger: Invoice past due 30 days

Collections Sequence

At 30 days ? Send friendly payment reminder SMS ? At 45 days ? Send email with payment link ? At 60 days ? Automated phone call ? At 90 days ? Flag for manual collections and pause future service

Trigger: Maintenance agreement date approaching

Seasonal Reactivation

30 days before scheduled tune-up ? Send "time for your fall checkup" SMS ? If homeowner confirms, auto-schedule with preferred tech ? Generate work order ? Pre-populate equipment history on tech's tablet

Build it yourself. No code required.

Visual Builder

Drag-and-drop interface. Pick a trigger, set conditions, choose actions. If you can use a smartphone, you can build an automation.

Template Library

50+ pre-built workflows designed specifically for trades businesses. One-click deploy for common scenarios like lead follow-up, review requests, and payment reminders.

Test Mode

Run any workflow in test mode before going live. See exactly what would happen, who would get notified, and what data would change — without affecting real customers.

homepro.ai / workflows / active / running
Active Flows
94
Running 24/7
Tasks Auto'd
4,218
This week
Manual Steps
0
In these flows
FLOWAfter-job: review request + 2-week follow-up queued
FLOWOverdue invoice: reminder sequence activated
FLOWSeasonal campaign: 4,200 contacts entered sequence ✓
How It Works

How HomePro automations work.

01
Define
Trigger

Define any business event as a trigger—job created, invoice 3 days unpaid, customer no-reply after estimate.

02
Logic
Branch

Add conditions: if job type = install AND ticket > $5k, apply a different sequence than a service call.

03
Execute
Act

Choose from 40+ actions—send SMS, update CRM stage, create task, route to techs, adjust invoice terms.

04
Learn
Measure

Track which automations fire, what revenue they protect, and where sequences break down.

Manual Tasks Eliminated
340+
average manual tasks automated per month per 5-person team
Follow-Up Speed
< 5 min
from trigger event to automated outreach delivered to customer
Revenue Protected
$6,800/mo
average revenue recovered from automated unpaid-invoice sequences
Build Time
< 20 min
to build, test, and launch a new automation with the visual builder
Owner Voices

What trades owners actually say.

"I built a follow-up sequence for estimates in 15 minutes. It recovered $11k in the first month."
A
Alex W.
Roofing Owner · Oklahoma City, OK
"We automated our entire review-request flow and our Google rating went from 3.9 to 4.7 in 60 days."
B
Brianna H.
HVAC Founder · Tampa, FL

Stop doing the same tasks every day.

Set the rule once. Let the automation handle it forever. That's how you buy back your time.

Build your first workflow