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Problems

What's going on with your home?

Start with the symptom, not the trade. Every answer covers likely causes, how urgent it is, what it should cost and who to call.

Central air conditioning

About this system

Why is my AC not cooling?

An air conditioner that runs but doesn't cool is most often caused by a dirty air filter, a blocked outdoor unit, low refrigerant from a leak, or a frozen evaporator coil. Start by checking the filter and the outdoor unit — those two account for a large share of calls and cost nothing to rule out.

Address soon$150–$650

Why is water dripping from my AC?

Water around an indoor AC unit is usually a clogged condensate drain line. Your AC pulls humidity out of the air, and that water has to drain somewhere — when the line clogs with algae or sludge, it backs up and overflows the drain pan. A frozen coil thawing, or a cracked pan, can cause the same thing.

Urgent$100–$450

Why is my AC making a loud noise?

The sound tells you a lot. Screeching often means a failing motor bearing or belt, banging suggests a loose or broken part inside the compressor, clicking that repeats points to a relay or capacitor issue, and buzzing is usually electrical. A hissing sound can indicate a refrigerant leak and should be checked promptly.

Address soon$150–$800

Why won't my AC turn on?

Start with power and settings before assuming the worst. A tripped breaker, a thermostat with dead batteries or set to the wrong mode, a blown fuse, or a safety switch that's done its job all stop the system entirely — and several of those you can check yourself in a few minutes.

Address soon$100–$600

Why is my AC freezing up?

Ice on an air conditioner almost always comes down to restricted airflow or low refrigerant. A dirty filter, blocked return vents, a failing blower, or a refrigerant leak lets the coil get cold enough to freeze condensation. Turn the system off and let it thaw before anything else — running it while frozen can damage the compressor.

Urgent$150–$700

Water heater

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Drains & sewer

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Electrical panel & wiring

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Yard drainage & gutters

About this system

Why does water stand in my yard after it rains?

Water stands in a yard when it has nowhere to go: the ground is flat or slopes the wrong way, the soil is dense clay that soaks up water slowly, downspouts are dumping roof water into one spot, or the water table is already high. Puddles that clear within a day are normal after a big storm. Water that sits for days, or that collects against the house, needs fixing.

Address soon$300–$6,000

Why is there water under my house?

Water under a raised house usually comes from outside: rain draining toward the house instead of away, downspouts emptying next to the foundation, or a high water table after heavy rain. A leaking supply pipe, drain line or AC condensate line can also be the cause. On a slab home, water shows up as damp floors or wet carpet along an outside wall. Find out whether it's rainwater or a plumbing leak first, because the fix is completely different.

Address soon$500–$8,000

Why are my gutters overflowing?

Gutters overflow when they're clogged with leaves and roof grit, when a downspout is blocked, when the gutter is sagging or sloped the wrong way, or when the gutter is simply too small for the roof in a hard downpour. Most of the time a cleaning fixes it. If they overflow even when clean, the gutters or downspouts need resizing or rehanging.

Address soon$150–$1,500

Why is my foundation cracking?

Many foundation cracks come from the soil, not the concrete. Clay soil swells when it's wet and shrinks when it dries out, so long wet spells followed by droughts push and pull on a slab or piers. Poor drainage makes it worse by soaking one side of the house more than the other. Thin hairline cracks are common and often harmless. Wide cracks, cracks that keep growing, or sticking doors and sloping floors mean the house is moving and needs a foundation specialist.

Address soon$500–$10,000