Your home data belongs to you.
Last updated 8 August 2026
In short: we store what you put in HomePro so the app can manage your home. We don't sell it. Service providers only receive what a specific job requires, and you control what is shared.
What we collect
- Account details — name, email and authentication data
- Property details — address, characteristics and the systems and assets you add
- Documents and photos you upload to your Home Vault
- Maintenance activity, service history and costs you record
- Usage data needed to operate and improve the product
How we use it
To run the features you asked for: building your maintenance schedule, calculating Home Health, organising documents, answering questions about your own home, and routing service requests to providers you choose.
What providers receive
When you book a job, the provider receives a limited packet — the address, the issue, the relevant equipment and history, photos you attach, and access instructions. They do not receive unrelated documents, your financial records, or your whole home file.
AI processing
Features like document extraction, label scanning and Ask HomePro process your content to produce a result for you. You can review and confirm AI-extracted data before it is saved to your records.
What we don't do
- Sell your personal information
- Share your home records with providers you haven't engaged
- Publish anything about your property publicly
Your controls
You can export your records, revoke access you have granted, remove documents, and delete your account and its data. See data controls for how each of these works.
Contact
Questions about privacy? Reach us at privacy@homepro.app or through our contact page.
This page describes how the product is designed to handle your data. It is a plain-language summary, not a substitute for the binding legal agreement in our terms of service.