Why do I have no hot water?
On a gas water heater, no hot water usually means the pilot light or igniter has failed, or the gas supply is interrupted. On an electric unit, it's most often a tripped breaker or a burned-out heating element. If you have some hot water but it runs out fast, that's a different problem — usually a failed lower element or heavy sediment.
- Urgency
- Address soon
- DIY
- Call a professional
- Typical cost
- $150–$700
- Time
- 1–3 hours for most repairs
Inconvenient rather than dangerous — unless you smell gas. If you smell gas, leave the house immediately and call 911 and your gas utility from outside.
What's happening
The unit either isn't heating at all, or isn't keeping up. Which of those it is narrows the cause considerably.
Most likely causes
- 01Pilot light out (gas)
A draft or a failing thermocouple lets the pilot go out, so the burner never fires.
- 02Tripped breaker or reset switch (electric)
Electric heaters have a high-limit reset button that trips after overheating.
- 03Failed heating element (electric)
Two elements do the work. Losing the lower one typically means hot water that runs out very fast.
- 04Failed thermostat
The unit can't tell the burner or element to fire.
- 05Sediment buildup
Years of mineral scale insulate the burner from the water and shrink effective tank capacity.
- 06Unit has simply failed
Past 10–12 years, complete failure becomes increasingly likely.
What you can safely check before they arrive
- 1Electric: check the breaker, then press the red reset button on the upper thermostat panel
- 2Gas: check whether the pilot is lit, following the manufacturer's relighting instructions on the unit's label
- 3Confirm the thermostat is set around 120°F and hasn't been knocked down
- 4Check whether other gas appliances work, which tells you if the gas supply is the issue
- 5Note whether you get no hot water at all, or hot water that runs out quickly
When to call someone
Call if the pilot won't stay lit, the reset button trips again, the unit is over 10 years old, or you see any water around the base.
What it should cost
$150–$700
Thermocouple or element replacement is at the low end. Thermostat and valve repairs are mid-range. If the tank itself has failed, you're looking at replacement rather than repair.
Estimates are typical US ranges for orientation. Actual pricing varies by region, home and contractor — always get a written quote.
What happens if you wait
Mostly comfort — but a repeatedly tripping reset or a pilot that won't stay lit can indicate a venting or gas control problem that deserves professional attention.
Questions to ask the contractor
- Is this worth repairing given the unit's age?
- What's the actual remaining life you'd expect?
- Would a tankless unit make sense for my household?
- Is the venting in good condition?
Get help with this problem
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Last reviewed August 8, 2026. General guidance only — it can't replace an inspection of your actual home by a qualified professional.
