Family access

Plenty of people run a house they don't sleep in — a parent's place, a rental, somewhere empty half the year. It changes who should be told, and how urgently.

Emergencies ignore all of this. A gas or fire alert goes to everyone with access, immediately, whatever the setting says.

What each role can do

• Owner

  Full access — records, documents, bookings, billing and sharing.

• Family

  Tasks, service information and the home record. No billing or sharing controls.

• Viewer

  Read only. Useful for a house sitter, parent or property manager.