HomePro AI vs
ServiceTitan.
ServiceTitan is built for large field-service enterprises. Command is built for growing home service operators doing $500K–$10M. Here's exactly who should pick which - and why.
Home service operators from $300K to $10M revenue who want a complete OS - marketing, sales, ops, finance, people - that doesn't require a dedicated admin to run. AI does the work. White-glove install. 60-day guarantee.
Large companies $5M+ with dedicated IT and operations staff, enterprise commercial service businesses, and companies with the budget for significant software investment plus a 3-to-6-month implementation.
What each one actually does.
What you actually pay.
ServiceTitan numbers are based on the Starter tier for a 5-person team, billed annually, plus typical implementation and training. Command numbers reflect full first-year cost including setup.
- Base platform (annual)~$398/mo
- Per-user fee · 5 users × $19/mo~$95/mo
- Monthly total · software only~$493/mo
- Implementation fee (one-time)$1,500–$5,000
- Training + onboarding$500–$2,000
- Support · ticketed queueincluded
- Setup (one-time)$18,000
- Monthly retainer$5,500/mo
- Platform fee · 6% of processed~$5,000/yr*
- White-glove installationincluded
- Named support · 4hr SLAincluded
- Hardware welcome packageincluded
What operators actually say.
These aren't cherry-picked edge cases. They're recurring themes across hundreds of G2 and Capterra reviews from small and mid-size contractors.
“The onboarding took 6 months and we still weren't fully set up.”
ServiceTitan's implementation is self-managed. Most small teams don't have the bandwidth - or the dedicated admin - to run a 6-month software rollout.
“It's built for enterprise. We're a 12-person shop.”
The feature depth that makes ServiceTitan powerful for 100-truck fleets becomes friction for teams under 20 people who just need things to work.
“Customer support is a ticket queue, not a person.”
When something breaks mid-job, waiting for a ticket response costs you money. Command gives every account a named contact with a 4-hour SLA.
“It doesn't have an AI phone agent or instant estimates - we still miss calls.”
ServiceTitan manages jobs well. It doesn't generate them. Command's AI phone agent and 60-second satellite estimates address the revenue leak before it hits the CRM.
Honest answer on who picks which.
We'd rather you pick the right tool than the wrong one. Here's the clearest way to think about it.
// Choose Command if…
- ✓Growing business running 1–50 trucks
- ✓You want an AI-first pipeline, not a bolted-on feature
- ✓You need setup in weeks, not months
- ✓You're currently missing calls and losing estimate leads
- ✓You don't have - or want - a dedicated software admin
- ✓You want the entire operational layer handled automatically
// Choose ServiceTitan if…
- ×Enterprise operation running 50+ trucks
- ×You need deep payroll and HR integrations
- ×You have dedicated IT staff to manage implementation
- ×You're already deep in ServiceTitan with major data migration risk
- ×You're a commercial-only business with enterprise contract workflows
See Command working for your trade.
30-minute demo. We pull your actual business data first. You see Command running on an operation that looks like yours.