Operations layer · Command OS

Simpler than
texting.

Your technicians aren't office workers. They're on rooftops, under sinks, and in attics. The Command field app is built for that reality - under 3 taps for anything. Clock in, log notes, snap photos, request parts, close jobs, collect payment. No training session required.

What techs actually do in the app

Everything. Under 3 taps.

01

GPS-verified clock-in

Clock-in only works when geofence is active at the job site. Eliminates buddy punching and off-site clock-ins automatically.

02

Job details + notes

All job info, customer history, and prior-visit notes on one screen. No switching apps. No calling the office.

03

Photo documentation

Before/after photos required by job type. AI scans for upsell scope. All photos timestamped and stored to the job record.

04

Parts request

Tech selects parts from inventory, submits request. Office approves or reroutes in one tap. Parts cost hits the job cost in real time.

05

Change orders

Tech records 20s video of additional scope. AI writes the change order. Homeowner approves via SMS. No disputes.

06

Payment collection

Invoice generated at job close. Customer pays via card, ACH, or financing - right there on the tech's phone. No waiting.

AI upsell detection · built-in

Your tech takes a photo.
Command spots the upsell.

When a tech uploads a photo in the field, AI scans it for additional scope - a corroded fitting that will fail in 6 months, a secondary zone not on the original estimate, a worn belt that's two weeks from snapping. The tech gets a suggested upsell with the pre-written customer explanation. Average upsell: $340/job.

$340
Average upsell per job detected
68%
Homeowner accept rate on AI-suggested upsells
< 30s
Time from photo to upsell suggestion

Your techs are already on their phones.
Make it pay.

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